Mission Statement

Our Mission statement is clear,

“Exceed Customer Expectations”

Needleheads provides high quality custom embroidery at a low price. We understand that our customers are looking for value and we provide that. We never cut corners nor overlook the details that make Needleheads superior in the industry. It is out strict attention to details that produces true value. Great pricing is just a bonus!

All our embroidery work is done on the premises with state of the art multi-head embroidery machine, and a little love.

Motto:

Our commitment to excellence and customer satisfaction is so basic to what we do, that our motto has become “No Problems, Only Solutions”.

We could as easily say, “Have a problem? We’ll find the solution.” That is the attitude you will find with our friendly well-trained staff. No project is too small nor too big. We will jump right in and exceed your expectation.

How we started:

In 1998 we began our business in the garage! We found a business we were passionate about; where we could apply the principles of luxury retailing we had learned to a company we designed on our own. The challenge was to succeed enough that we could support our families. The dream has been achieving and superseding our goals. Today, not only do we support our families, but we employ others who support their families as well. All this, without ever compromising our first commitment: To Exceed Customer Expectation.